Web Hosting, Support & Training
Monthly Website Technical Support, Security and Maintenance Packages
Hosting, support, cybersecurity, backup, maintenance and managed upgrades for your website and plugins.
Facts:
- All software’s are vulnerable to malicious attacks.
- WordPress is a software and needs to be updated as new versions, security patches, plugin updates, etc, are released.
- Out of date versions of WordPress and WordPress plugins are more susceptible to hacking/ being infected with malware/ spam ads.
- Even up to date websites and SME business sites can have malicious attacks made on it. Unfortunately, hackers have varying motivations and are always looking for ways to steal data, sent spam emails, attack other sites through your site especially those connected to your business, etc.
Below are Infinity Online’s Website Care Packages that give you peace of mind by keeping your site up to date, backed up, and secure. These options are based on what our customers told us is the level of website security they need and the risk they are prepared to take. The question you need to ask is how much risk can you take with your website and your reputation.
Choose a plan that’s right for your business
Monthly
Yearly
STARTER
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Premium Hosting
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Free SSL
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6-monthly Updates
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SMTP
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Premium Plugins
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Daily Backup (7 Days)
GROW
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Starter Features plus
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Monthly Offsite Backup
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Up Time Monitoring
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3-monthly Updates
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Real-time Firewall
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Malware Scanning
MAINTAIN
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Grow Features plus
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Weekly Offsite Back up
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Vulnerability Alerts
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Monthly Updates
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Real-time Firewall
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30 mins Monthly Support
PROTECT
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Maintain Features plus
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Daily Offsite Backup
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Weekly Updates
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Malware Clean
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Database Optimisation
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60 mins Monthly Support
What’s included in each plan
| FEATURES | STARTER | GROW | MAINTAIN | PROTECT | *All Pricing excludes GST |
|---|---|---|---|---|
| Pricing | $45 / month | $70 / month | $125 / month | $200 / month |
| Premium Hosting | ||||
| Support | Basic (Email Only) | Basic | Priority | Priority |
| Free SSL | ||||
| Google Analytics Monitor your website performance with Google Analytics dashboard.
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| SMTP Without SMTP, a website would not be able to send emails when users submits a contact form. | Shared IP | Shared IP | Dedicated IP | Custom |
| Premium Plugins Worth $500 per year | ||||
| Contact Form Testing
Constantly monitor email logs and manually test all contact forms Making sure they are working to deliver your leads. | ||||
| Daily Backup (7 Days) 7 day incremental backup in the same server as website. Day 1 back up will be overwritted on the 8th day. 7, 14 and 30-day restore points available at an additional cost. | ||||
| Daily Offsite Backup (30 Days) Daily offsite backups for 30 days. Custom backup available at an additional cost. | ||||
| Weekly Offsite Backup Additional Weekly backup, retained for 3 month | ||||
| Backup Restoration Restores your website from back up when something goes wrong | $99 | $99 | Free | Free |
| Uptime Monitoring | ||||
| WordPress Updates
Peace of mind that ALL your website software is up to date (not including eCommerce software)
| Every 6 months | Every 3 months | Monthly | Weekly |
| Theme + Plugin Updates Peace of mind that ALL your website software is up to date (not including eCommerce software) | Every 3 months | Monthly | Weekly | |
| Security & Malware Scanning Make sure your site is clean, and if any files become infected we’ll be able to spot them on time | Basic | Advanced | Advanced | |
| Real-time Firewall Constant security monitoring to keep hackers out
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| Vulnerability Alerts Vulnerability checks bring you real time information about what plugins are vulnerable so you can act accordingly.
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| Malware Clean (One off)
Malware can cause incredible damage to your site. Google blacklisting your WordPress site is terrible for your business. Completely Fix All Malware Issues | $499 | $399 | $249 | Free |
| Database Optimsation | ||||
| Broken Link Checker We’ll perform routine scans of your entire WordPress site for broken links and fix when found!
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| Performance Optimisation – Quarterly We’ll optimise your site and make sure it loads as fast as possible. | ||||
| Maintenance Reports Receive a detailed report on all tasks delivered each month.
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| Monthly Support (3-month roll over max) Website content updates or programming tasks on existing functionality of bug fixing. | 30 mins | 60 mins | ||
| Strategy Call (30 Mins) Receive a detailed report on all tasks delivered each month. | Annually | Quarterly | ||
| Google Analytic Monthly Report | $25 /month | $25 /month | ||
| eCommerce Updates | $30 / month | $25 / month |