Web Hosting, Support and Training

Web Hosting, Support & Training

Monthly Website Technical Support, Security and Maintenance Packages

Hosting, support, cybersecurity, backup, maintenance and managed upgrades for your website and plugins.


  • All software’s are vulnerable to malicious attacks.
  • WordPress is a software and needs to be updated as new versions, security patches, plugin updates, etc, are released.  
  • Out of date versions of WordPress and WordPress plugins are more susceptible to hacking/ being infected with malware/ spam ads.
  • Even up to date websites and SME business sites can have malicious attacks made on it. Unfortunately, hackers have varying motivations and are always looking for ways to steal data, sent spam emails, attack other sites through your site especially those connected to your business, etc.

Below are Infinity Online’s Website Care Packages that give you peace of mind by keeping your site up to date, backed up, and secure. These options are based on what our customers told us is the level of website security they need and the risk they are prepared to take. The question you need to ask is how much risk can you take with your website and your reputation.

Choose a plan that’s right for your business



$ 45 per month
  • Premium Hosting
  • Free SSL
  • 6-monthly Updates
  • SMTP
  • Premium Plugins
  • Daily Backup (7 Days)


$ 70 per month
  • Starter Features plus
  • Monthly Offsite Backup
  • Up Time Monitoring
  • 3-monthly Updates
  • Real-time Firewall
  • Malware Scanning


$ 125 per month
  • Grow Features plus
  • Weekly Offsite Back up
  • Vulnerability Alerts
  • Monthly Updates
  • Real-time Firewall
  • 30 mins Monthly Support


$ 200 per month
  • Maintain Features plus
  • Daily Offsite Backup
  • Weekly Updates
  • Malware Clean
  • Database Optimisation
  • 60 mins Monthly Support

What’s included in each plan

*All Pricing excludes GST
Pricing$45 / month$70 / month$125 / month$200 / month
Premium Hosting
SupportBasic (Email Only)Basic PriorityPriority
Free SSL
Google Analytics
Monitor your website performance with Google Analytics dashboard.
Without SMTP, a website would not be able to send emails when users submits a contact form.
Shared IPShared IPDedicated IPCustom
Premium Plugins

Worth $500 per year

Contact Form Testing

Constantly monitor email logs and manually test all contact forms

Making sure they are working to deliver your leads.

Daily Backup (7 Days)

7 day incremental backup in the same server as website.

Day 1 back up will be overwritted on the 8th day.

7, 14 and 30-day restore points available at an additional cost.

Daily Offsite Backup (30 Days)

Daily offsite backups for 30 days.

Custom backup available at an additional cost.

Weekly Offsite Backup

Additional Weekly backup, retained for 3 month

Backup Restoration

Restores your website from back up when something goes wrong

Uptime Monitoring
WordPress Updates
Peace of mind that ALL your website software is up to date (not including eCommerce software)
Every 6 monthsEvery 3 monthsMonthlyWeekly
Theme + Plugin Updates

Peace of mind that ALL your website software is up to date (not including eCommerce software)

Every 3 monthsMonthlyWeekly
Security & Malware Scanning
Make sure your site is clean, and if any files become infected we’ll be able to spot them on time
Real-time Firewall
Constant security monitoring to keep hackers out
Vulnerability Alerts
Vulnerability checks bring you real time information about what plugins are vulnerable so you can act accordingly.
Malware Clean (One off)

Malware can cause incredible damage to your site.

Google blacklisting your WordPress site is terrible for your business.

Completely Fix All Malware Issues

Database Optimsation
Broken Link Checker
We’ll perform routine scans of your entire WordPress site for broken links and fix when found!
Performance Optimisation – Quarterly

We’ll optimise your site and make sure it loads as fast as possible.

Maintenance Reports
Receive a detailed report on all tasks delivered each month.
Monthly Support (3-month roll over max)
Website content updates or programming tasks on existing functionality of bug fixing.
30 mins60 mins
Strategy Call (30 Mins)

Receive a detailed report on all tasks delivered each month.

Google Analytic Monthly Report $25 /month$25 /month
eCommerce Updates$30 / month$25 / month