Expert management of content and online interactions across relevant social media channels.

Regardless of industry, your customers use social media and it has become increasingly necessary to connect and engage on social media platforms too. While businesses understand this, many do not have the time or inclination to be active on their business’ social media platforms.

Infinity Online support SMEs with social media management by creating and posting regular content and promotional campaigns based on a social media strategy. It is important to have a good understanding of the audience, the content that resonates with them and what the best practices are for creating and publishing that content. While curated content can be shared, most content should be unique to the business. Integral to managing the social media platforms is responding to comments or feedback from fans and followers. It is all about building an audience with content  that not only catches their attention, but also interests them enough to share, comment and engage. 

If you have not setup your social media yet, we can help you identify the right ones for your business. Our design team can also help create a consistent look and feel across the channels. The social media channels we typically help with setup and manage are Facebook, Instagram, LinkedIn, Twitter, Google My Business and YouTube. We recommend that being regular on few social media channels is better than being inactive or irregular on many.